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Frequently Asked Questions
Can I use your pieces in the microwave or wash them
in a dishwasher?
Yes, all my pieces are dishwasher and microwave safe.
Can I use your pieces in the oven?
Yes, but they can't be subjected to sudden temperature
changes. You should place the piece with food in it in the oven
when you begin preheating the oven and let everything come up to
temperature together. Don't take a piece out of the refrigerator straight
into a hot oven or out of the oven and into the sink for rinsing as the
sudden temperature change can cause them to break.
How do I order a piece?
As there are literally hundreds of possible glaze
combinations I can't keep them all in stock so all pieces are glazed to order
which can be usually be done within a week. When you see a piece
you like select the quantity, glazing pattern and colors using the drop down boxes. When you have made your selection click
on the "Add to Basket" button to save it to your basket. Once you
have made all of your selections, use the "View Basket" button to see
your order. From there click on the "Submit Order" button to
proceed to the next page where you will enter your contact information.
Once you have entered your contact information click on "Submit Order"
and your order and contact information will be sent to me. I will
contact you within a day of receiving your order to confirm the details
and provide an estimated completion date. Once your pieces are
ready to ship I will send you pictures so that we can be sure you will
be getting what you wanted. When you approve the items in the
order I will contact you to make payment arrangements - I accept Visa,
MasterCard and Discover as well as checks.
Do you have anything that is ready to ship right away?
I am always making pieces as I prepare for the Fine Art
Festivals where I exhibit my work and I often have pieces in my studio
which are waiting to be packed for the next festival. Since this
inventory changes so quickly I am not able to list them on the website,
but if you are looking for something that you need right away please use
the shopping basket system to select the piece you would like and then
in the comments section note that you are looking for a piece which can
ship right away.
How much will shipping be?
Since I have so many different sized pieces, it is hard
for the shopping basket system to calculate a realistic shipping cost.
I have found that Priority Mail service from the Post Office is the most
cost effective way to ship most items. Sometimes for larger orders
UPS will have better rates. As a rough estimate small items such
as mugs, goblets, oil candles, bud vases, olive plates and small chip
and dips usually cost $6 for the first pair and $2 for each additional
pair. Large items such platters, bowls, medium and large chip and
dips, and bowl sets start around $9. When your order is ready I
will pack it and let you know how much shipping will be.
Do I have to pay sales tax?
If your order is shipped to Pennsylvania then, as a
Pennsylvania business, I am required to collect sales tax and send it
off to our Governor so he can do whatever it is he does with it.
I would like to give a gift from a wish list, but
would like to personally give it rather than having you ship it.
Is that possible?
Yes, I can ship wish list items to the giver instead of
directly to the recipient. There, however, will be a shipping
charge.
I don't see mint glaze listed in the options, how do I
order a piece with mint?
My mint color is the result of a reaction between the
white and green glazes during firing. It can only be created on
pieces which have white glaze. To order a piece with mint on it,
specify it as solid white glaze and then make a note in the comments
section that you would like mint.
Do you wholesale?
Yes I do. Please contact me through the shopping
basket system and I will call you to discuss the possibilities.
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